Calling WebHelp Topics Using Map IDs



What's covered?

How to call WebHelp using Map IDs.

See also:

How to use Map IDs

It is not my intention here to reinvent the wheel by producing a complete topic on the subject of calling CSH using Map IDs. What I am doing is pointing you to a useful site for finding out more about the subject.

Techscribe contains the simplest explanation that I have seen for quickly getting your mind around the subject.

The basics are:

  1. In the web page from which you want to call the help topic, add the following to the head section

    <script type="text/javascript" language=JavaScript1.2 src="context-WebHelp/RoboHelp_CSH.js">

    If the help is being called from an application, your developers will need to implement a similar call.
  2. In the body, your link will look like this

    <A HREF='javascript:RH_ShowHelp(0, "context-WebHelp/startpage.htm>Mainwindow", HH_HELP_CONTEXT, 10)'>

    See the Techscribe topic for an explanation of the parameters of that call.

The first time you click a link in the Techscribe "Context-sensitive WebHelp" example, you will see a popup blocker warning. Enable popups from that site.

Click the Basic link and the help will display. Leave that open and click the Advanced link, it will display in the same window. A common issue on the Adobe RoboHelp forum is not being able to open one window while another window is open. That problem does not arise if the help is called in this way.


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Topic Revisions


Changes to this page

04 Feb 2017

Topic reviewed. Reference to John Daigle's article removed as it is no longer on Adobe's site.

21 Jan 2010

Link to John Daigle's article updated.

23 Oct 2009

Warning added re blank popup being seen if calling context sensitive topics using Firefox as the browser. Since removed as it referred to browser versions no longer supported.

21 Nov 2006

New topic.