Road Map: Payment History Inquiry

Use the Payment History Inquiry (RPHQ) program to display a customer's payment performance, including how promptly the customer pays invoices.

Before you run this program each time

You should run these programs in this sequence:

AR Invoice Register (RR) to select confirmed shipments to invoice and print the AR Invoice Register, which creates AR invoices, updates commissions, sales statistics, and the general ledger.
(Optional) Invoice Print Queue (RPPM) to process the print queue.

Invoice Print (RP) to print or reprint an invoice for a specific shipment.

You may also have run:

Cash Receipts Entry (RCE) to apply cash received from customers to AR invoices, apply adjustments to existing transactions, enter miscellaneous cash, enter customer deposits and on-account payments, and print the Cash Receipts Register.
AR Adjustments Entry (RB) to adjust invoices, write-off invoices, and print the AR Adjustment Register.
AR Invoice Maintenance (RM) to mark an invoice disputed, enter promised payment information, and change AR terms for an open invoice.
One-Step Invoice Entry (RE) to enter a credit memo, debit memo, adjustment, or reversal.
Finance Charge Calculation (RFC) to calculate finance charges on past due invoices in customer accounts and print the Finance Charge Register.
RMA Maintenance (RMA) to enter an authorization for a customer to return material and AR Invoice Register (RR) to invoice and print the AR Invoice Register.

And Conditionally

Receiver Maintenance (IRC) to receive the returned material and AR Invoice Register (RR) to invoice and print the AR Invoice Register.

AR Transaction Archive (REX) to print a listing of transactions with a balance of zero and move them to history.

You should run these programs:

System Options Maintenance (XM) (Enterprise Options) to select a date display format for your enterprise, Branch Maintenance (TBM) to select a date display format for your branch, or User Maintenance (UIM) to select a date display format for an individual user.
Terms Code Maintenance (TER) to set up codes for cash payment discounts, discount dates, and due dates.

Progress Payments Terms (RTER) to set up terms for progress payments.

Output Device Maintenance (XDM) to set up the output devices that you plan to use.
Date-Output Device Maintenance (ZE) to select your default output device and set whether you can override that device.

You will most likely run these programs:

Cash Receipts Entry (RCE) to apply cash received from customers to AR invoices, apply adjustments to existing transactions, enter miscellaneous cash, and enter customer deposits and on-account payments, and print the Cash Receipts Register.
AR Adjustments Entry (RB) to apply an AR adjustment or write-off to an invoice, enter an adjustment or write-off, transfer an invoice balance to another AR account, and print the AR Adjustment Register.
AR Invoice Maintenance (RM) to enter a promised payment date or enter promised payment information.
One-Step Invoice Entry (RE) to enter a credit memo, debit memo, adjustment, or reversal.
Finance Charge Calculation (RFC) to calculate finance charges on past due invoices in customer accounts, change finance charge details, display a summary of finance charges, and print the Finance Charge Register.
AR Payment Reversal (RVC) to reverse a payment and print the AR Payment Reversal Register.
Statement Print Selection (RSS) to create customer statements that meet your criteria and queue them for output and Statement Print Queue (RSPM) to process the queue.

OR

Statement Print (RS) to print customer statements that list open AR transactions.

AR Aged Trial Balance Report (RT) to print an aging schedule of AR invoices.
Invoice Transactions Inquiry (RIQ) to display all transactions associated with an invoice.