Place a Shipment On Hold

When you click Hold order in the Sales Shipment Confirmation (OC) program, you can put a shipment on hold for a non-credit reason.

Note
You cannot place a shipment on hold if the Non-credit release/hold permission option in the System Options Maintenance (XM) program (Order Processing Options) is set to O or N for your branch.

  1. Enter data in these fields:

Field Name

Type / Max Length

Action / Description

Order on manual hold?

Optional

Select to place this shipment on hold for a non-credit reason or leave blank or clear to remove the shipment from hold.

You may place an shipment on hold because the item is obsolete, out-of-stock, not yet available, or because the customer told you to hold the shipment.

Note
You cannot place a shipment on credit hold.

Reason

Required

Select the reason you are placing this shipment on hold. Reason codes are maintained in Reason Codes Maintenance.

  1. Click OK.

See Change Shipment Information.