Merged DUCC Help



What's covered?

Dynamic User-Centric Help was introduced in the WebHelp layout in RoboHelp 9 allowing users to select a subset of the help tailored to their needs.

Dynamic Filtering was introduced in RoboHelp 2015 in Responsive Layouts and that is a better option as it gives the user more control over what suits them.

With the introduction of RoboHelp 2019, the Classic version continues to offer DUCC in the WebHelp layout but RoboHelp 2019 offers Dynamic Filtering in WebHelp as well as in Responsive layouts.

If you want to use DUCC and merge it, then DUCC can be implemented within a merged setup but it takes some effort to get your mind around it. This page should be read in conjunction with the page for Merging WebHelp.


Do not attempt to create merged help with DUCC unless you have already got a clear understanding of both merged help and how DUCC works in a single project.


To make merged WebHelp work with DUCC, you have to create the three categories in the parent and generate the single layout in that project. That creates the structure to which you then start generating. There will be a folder for each category and there will be a mergedProjects folder under each of them with folders for each child.


In the child projects you only have one category but you need three layouts in each, one for All, one for Category A and one for Category B. Thus for a parent with three categories and three children you need ten layouts.


Click here to download a demo. It is in RoboHelp 9 format but will upgrade easily.


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Topic Revisions


Changes to this page

17Jun 2019

Amended to cover applicable RoboHelp versions.

08 Feb 2017

New article extracted from Merging WebHelp.