Using RoboHelp 2015

Click here for a fix provided by Adobe.

Click here for a fix provided by Adobe.

If you import a Word document and it contains a high resolution image, RoboHelp will now import that as well as creating a lower resolution image. File Explorer will show both but Project Manager will only show one. The idea is that you can switch if wish. One will appear in the Unused Files report to enable you to clean up if you prefer to get rid of the unwanted image.

My own view is the import should allow you to choose which you want to avoid the clutter.

Adobe investigated Robert's report that any links to websites did not work and are now working on a fix that should be in the next patch.

This was reported by some users and a temporary fix was issued. That is now part of the service release below.

The problem has been fixed in a patch.

I had two reports of this. Adobe looked into it for me and reported back with this information.

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The CSS used contains a word specific property "mso-bookmark" in element <h3> generated by older version of word and which is not valid for Word 2010 or 2013. So can you please try to change this property to its newer equivalent? 

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A quick test for a CSS problem would be to simply apply a different CSS when you generate the Printed Output. You can override the topic CSS in the print layout configuration. Use the default CSS for simplicity. The output will look wrong but you will know the CSS is the issue if it generates with a different CSS.

I have seen this reported a number of times. In this thread https://forums.adobe.com/message/8186697 Willam van Weelden posted this response.

This is a common problem with RoboHelp projects upgraded from versions before RH10. This error indicates that your language files misses some strings. You can solve it in either of these two ways;

Method 1 - Let Robo recreate the language file:

1. In your project, back up the !Language! folder.
2. Delete the folder.
3. Trash the CPD and reopen RoboHelp.

RoboHelp will create a new language file (and if something goes wrong, restore from the backup and try method 2.)

Method 2 - Manually update the language file;

1. Open the language file !Language!/en_us/RoboHHRE.lng with Notepad or another text editor.
2. Find the section <section name="MultiScreen">.
3. For each error 'MSM_CUR_LNG.JS_alert_LoadXmlFailed', create an entry with the text after the dot as follows:
   
   <element name="JS_alert_LoadXmlFailed" value="Failed to load XML file"></element>
   
4. Save the file.
5. Open RoboHelp and regenerate.

This was reported to me by a former colleage and then in this thread.

https://forums.adobe.com/message/8115986

The thread includes a temporary workaround but the problem has since been fixed in a patch.

IR-PROGNOSIS reported that in the HTML Help Window editor when Search was selected and Glossary was deselected, the final CHM output showed the Search tab labelled as Glossary. This did not happen if both Search and Glossary were selected when both were correct in the output.

The problem has been fixed in a patch.

This problem occurred if you made any change to the content. The workaround was to generate to a different folder and then revert back to the folder to where you really want to generate.

The problem has been fixed in a patch.

The Employee Care 3 sample project demonstrates Dynamic Content Filtering but the example does not work correctly because of a late change in the programming. The sample below has been updated to work correctly and the Dynamic Content Filteing topic has been revised to explain the difference between using tags and expressions when creating the filters. See the dropdown text in the Tags versus Expressions section for an explanation.

The Travel the Whirls sample project was not affected by the change. The Dynamic Content Filtering topic has a minor change to cross reference the Employee Care 3 topic.

EmployeeCare3_002

Travel_the_Whirls_002

RoboHelp installs two copies of each sample project, one in Program Files and one in your User Profile. By default this will be:

C:\Users\YourLogin\Documents\My RoboHelp Projects\Adobe RoboHelp 2015\Samples

The latter is the one that you access when you click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left. The copy on Program Files cannot be worked on in that location because of Windows restrictions. It is there so that you can always access a fresh copy.

After downloading, unzip these updated samples and replace the supplied copies.

RoboHelp 2015 was released before Windows 10 and is thus not certified yet. The problem has been fixed in a patch