Outputs General

Having created your topics, set up a Table of Contents, an Index, a Glossary and applied condition tags to exclude certain topics and / or content you are ready to generate one or more of the outputs. Let's summarise the options.

The default location for generating projects has always been within the !SSL! folder. Sometimes though users got it wrong and generated to the root of their project thereby trashing all their source files. Some did not have a backup! To prevent this, Adobe RoboHelp blocks generating to within the project files.
Instead, within My RoboHelp Projects there is now an "outputs" folder. You can change the default in any output to your preferred location.


You may encounter issues with frameless and responsive outputs when viewed in Internet Explorer. CSS3 and advanced HTML5 features are used in the new UI versions of RoboHelp and these are not supported in IE8. Whilst some compatibility with IE11 has been added, some features may still not work. Chrome, Edge and Firefox are recommended.




If you create eBooks, you can use  Adobe RoboHelp as your editor and easily generate the topics in eBook format.


The Chatbot preset allows you to generate content for integration with your chosen chatbot engine.

Content Only

This output generates only the topic content in XHTML format without any skins.


Responsive HTML5 outputs still relied on frames for their structure. Frames have become less popular and this new output has skins that have no frames, it's all done with DIV tags.

Knowledge Base

Salesforce, ServiceNow, Zendesk were previously part of the Content Only output. Now they are in a dedicated output and Zoho has been added.


The MicroHelp preset allows you to generate your MicroContent in various formats.

Microsoft HTML - CHMs

Notwithstanding its age, this format refuses to die. It is still popular where the help has to accessible offline and contained in a single file.

 The WebHelp to CHM Converter script is not included in Adobe RoboHelp.

Mobile App

You can also create the content of your project as an app for Apple and Android devices. This can be useful in many scenarios where the user requires information but may not have guaranteed online access. Medical staff having to work in remote locations without internet access would be an example.

 Generating a mobile app is more complex since the PhoneGap site was closed.


In Classic versions, the PDF format generated a Word document behind the scenes and converted that to PDF format. Now the PDF file will be created directly. You no longer need Microsoft Word installed.

Responsive HTML5

Responsive HTML5 outputs have proved very popular as without any real work by the author, the layout adapts to the user's screen, be that a computer, a tablet or a smartphone. All the author has to do is customise the layout if required.

Dynamic Content Filtering allows the author to set various filters so that the user sees just topics and content applicable to the user's choices.


In the output presets it may appear that WebHelp has been dropped. It hasn't. The change is explained in WebHelp Output.

Dynamic User-Centric Content has been replaced by Dynamic Content Filtering. This will require some reworking of your conditional tags but it is a better solution.

WebHelp Pro is no longer required as both Frameless and Responsive outputs are support by RoboHelp Server 10.


You no longer need Microsoft Word installed. The DOCX file created can be read in any program that can read a DOCX file.