Road Map: Customer Deposit Inquiry

Use the Customer Deposit Inquiry (RDQ) program to display a customer's deposits. See Background for more information.

Before you run this program each time

You should run these programs:  

  • Cash Receipts Entry (RCE) to enter a customer deposit and print the Cash Receipts Register.

You may also have run these programs in this sequence:

  1. Sales Order Maintenance (OE) to enter orders, apply a deposit, and optionally obligate items and create shipments.

OR

One-Step Invoice Entry (RE) to enter an order, obligate items, create a shipment, and confirm the shipment in one step.

OR

Quote-to-Order Transfer (EPIB) to transfer:

  • Sales orders imported from ASCII files with Order Import (EPI).

  • Sales quotations entered with EDI/Sales Quote Maintenance (QOE).

  • Customer projects transferred with Project Maintenance (PSM).

  • Orders created with Repetitive Billing Report (RBIC).

  1. (Conditional) Order Shipment Selection (OSS) to select sales orders or order lines to obligate, and to create shipments, if you have not done so with Sales Order Maintenance.

OR

Sales Order Auto Processing (OAP) to obligate sales orders and create shipments.

  1. Sales Shipment Confirmation (OC) or Secured Confirmation (SOC) to create a shipment, if you have not already done so, and confirm the shipment. Sales Shipment Confirmation (OC) to apply a deposit.

    AND/OR

Bill of Lading Maintenance (BLM) to create a bill of lading and confirm the shipments and bill of lading.

  1. AR Invoice Register (RR) to select confirmed shipments to invoice and print the AR Invoice Register, which creates AR invoices, updates commissions, sales statistics, and the general ledger.

  2. Invoice Print Queue (RPPM) to process the print queue.

OR

Invoice Print (RP) to print or reprint an invoice for a specific shipment.

You may also have run these programs:

  • Cash Receipts Entry (RCE) to apply a customer deposit to AR invoices and print the Cash Receipts Register.

  • AR Adjustments Entry (RB) to apply an AR adjustment or write-off to an invoice, enter an adjustment or write-off, transfer an invoice balance to another AR account, and print the AR Adjustment Register.

Before you run this program the first time

You should run these programs:

  • System Options Maintenance (XM) (Enterprise Options) to select a date display format for your enterprise, Branch Maintenance (TBM) to select a date display format for your branch, or User Maintenance (UIM) to select a date display format for an individual user.

  • Customer Maintenance (CM) to set up customers.

  • GL Account Maintenance (GMM) to set up AR organizations and accounts.

  • Currency Codes Maintenance (TCU) to set up currency codes.

  • Output Device Maintenance (XDM) to set up the output devices that you plan to use.

  • Date-Output Device Maintenance (ZE) to select your default output device and set whether you can override that device.

After you run this program

You will most likely run these programs in this sequence:

  1. Sales Order Maintenance (OE) to apply a deposit to an order.

OR

EDI/Sales Quote Maintenance (QOE) to apply a deposit to a sales quote.

  1. Sales Shipment Confirmation (OC) to apply a deposit to a shipment and confirm shipment.

OR

Bill of Lading Maintenance (BLM) to create a bill of lading and confirm the shipments and bill of lading.

  1. AR Invoice Register (RR) to select a batch of confirmed shipments for invoicing, and print the AR Invoice Register, which updates the AR invoices and the general ledger.

  2. Invoice Print Queue (RPPM) to process the print queue.

OR

Invoice Print (RP) to print or reprint an invoice for a specific shipment.

You may also run these programs:

  • Cash Receipts Entry (RCE) to apply a customer deposit to AR invoices and print the Cash Receipts Register.

  • Customer Deposit Activity Report (RDR) to print a report that shows open and applied deposits.