Road Map: AR Payment Inquiry

Use the AR Payment Inquiry (RPI) program to display a customer's payments and payment methods.

Before you run this program each time

You should run these programs in this sequence:

  1. AR Invoice Register (RR) to select confirmed shipments to invoice and print the AR Invoice Register, which creates AR invoices, updates commissions, sales statistics, and the general ledger.

  2. (Optional) Invoice Print Queue (RPPM) to process the queue.

OR

Invoice Print (RP) to print or reprint an invoice for a specific shipment.

  1. Cash Receipts Entry (RCE) to apply cash received from customers to AR invoices, apply adjustments to existing transactions, enter miscellaneous cash, and enter customer deposits and on-account payments, and print the Cash Receipts Register.

You may have also run this program:

  • AR Payment Reversal (RVC) to reverse a payment and print the AR Payment Reversal Register.

Before you run this program the first time

You should run these programs:

  • System Options Maintenance (XM) (Enterprise Options) to select a date display format for your enterprise, Branch Maintenance (TBM) to select a date display format for your branch, or User Maintenance (UIM) to select a date display format for an individual user.

  • Customer Maintenance (CM) to set up customers.

  • AR Payment Method Codes Maintenance (TPMM) to set up payment method codes.

  • Output Device Maintenance (XDM) to set up the output devices that you plan to use.

  • Date-Output Device Maintenance (ZE) to select your default output device and set whether you can override that device.

After you run this program

You will most likely run these programs:

  • AR Invoice Maintenance (RM) to mark an invoice disputed, enter promised payment information, and change AR terms for an open invoice.

  • AR Adjustments Entry (RB) to apply an AR adjustment or write-off to an invoice, enter an adjustment or write-off, transfer an invoice balance to another AR account, and print the AR Adjustment Register.

  • AR Invoice Inquiry (RQ) to display invoice information.

  • Customer Payment History Inquiry (RPHQ) to display a customer's payment performance.