Display Orders on Hold

When you click Sales in the Executive Information Summary (EIS) program, select Orders on hold or Orders on credit hold, and click Detail, these fields display:

Field Name	Displays
Customer no	The customer who placed the order
Customer name	The name of the customer for this order
Order no	The number of the sales order
Date ordered	The date the order was entered
Reason	The reason the order is on hold
Reason description	The description of the reason code selected when this order was placed on hold
Open total	The open (i.e., not shipped) gross order amount minus header discounts
Customer on hold amount	The customer's on hold balance

Note
A program option (see Set Options for the Order Hold Inquiry) controls if orders on credit hold, manual hold or both are displayed.

Choose the appropriate options:

To	Do This
Review your options for this inquiry	Click Prog opts. See Set Options for the Order Hold Inquiry.
Print the order listing	Click Print. See Print an Inquiry.
Go to a related program	Click Jump. See Jump.
Display the total amount of orders on hold	Click Totals. Click Print totals to print the total open amount or click Exit to continue.
Display line items for the selected order	Click Detail. See Display a Summarized Sales Order. Click Exit to return to this program.
Display credit information for the selected customer	Click Credit. See Display a Customer Credit Record. Click OK to return to this program.
Exit orders on hold	Click Exit. See Display Sales Statistics.
Exit and return to the menu	Click Quit.