Display Sales Returns

When you click Sales in the Executive Information Summary (EIS) program, select Net sales returns, and click Detail, these fields display:

Field Name

Displays

RMA number

The return material authorization number

Cust no

The customer number

Customer name

The name of the customer

Authorized

The date the RMA was entered

Return date

The date the goods are to be returned

Status

The status of the RMA

Net amount

The net value of RMAs issued this month/period: Gross amount - Order discounts

Pending return The value of RMAs that have not yet been received

Sls rep 1

The customer's primary sales representative

Return br

The branch receiving the returned goods

Cust PO number

The customer PO number

  1. Choose the appropriate options:

To

Do This

Review your options for this inquiry

Click Prog opts. See Set Options for Sales Returns.

Print the RMA listing

Click Print. See Print an Inquiry.

Display the total net amount of returns

  1. Click Totals.

  2. Click Print totals to print them or click Exit to continue.

Display the selected RMA

Click Detail. See Display an RMA. Click OK to return to this screen.

Return to the Sales Statistics screen

Click OK. See Display Sales Statistics.

Exit and return to the menu

Click Quit.