Background: Acknowledgment Print

Use the Acknowledgment Print (OPS) program to print or reprint an order acknowledgment for a specific sales order. See Road Map for work flow.

This topic has these subtopics:

Print or Reprint Order Acknowledgments
Process the Print Queue
Comparison with Quote Acknowledgment Print (QPS)
Order Acknowledgments

Print or Reprint Order Acknowledgments

The Acknowledgment Print program is designed to print acknowledgments for individual sales orders or to reprint them.

Caution
Be sure to enter Selection options for a specific order number or range, date ordered or range, or click List to enter non-sequential order numbers. If you do not, you will reprint acknowledgments for all sales orders in the system.

The program outputs to the device that you select for the Output device run time option. The program does not check the customer or vendor document profile and output to the devices specified in it.

Process the Print Queue

If you set up the Document Output Parameters Maintenance (TDOC) program to queue new and/or changed documents, use the Acknowledgment Print Queue (OPSPM) program to process or maintain the queue. See Overview: Document Management System.

Comparison with Quote Acknowledgment Print (QPS)

The Quote Acknowledgment Print program is designed to print or reprint acknowledgments for individual sales quotations or imported sales orders.

Order Acknowledgments

The program prints this information for each sales order if data exists:

  • If the order is on hold, ** Credit hold ** or ** Order hold **

  • Branch address, phone number, and fax number or the sales branch's logo if you entered a file name in the Header image name field for this document in the Document Output Parameters Maintenance (TDOC) program.

  • Bill-to customer number, address, and contact details

  • Order number in barcode if you selected ORD for the Print barcode? Program option or customer PO number if you selected PO for the option

  • Ship-to address and contact details

  • Customer contact for this order

  • Shipping from + city + state + country (if different from the ship-country) based on the shipping branch for the order

  • Destination customer number and name

  • Special instructions

  • Page number

  • Order number

  • Revision number

  • Order date

  • Date wanted

  • Department

  • Customer PO number

  • Ship-to number

  • Ship via code

  • Ship via account number

  • Freight terms

  • FOB or Incoterms, if populated

  • Sales branch

  • Manufacturing branch

  • AR terms

  • Sales rep 1 or all sales reps if you selected ONE or ALL for the Print sales rep? program option

The program prints this information for each sales order line if data exists:

  • Type B header user fields

  • Type B header notes

  • Type B line user fields

  • Type B line notes

  • Line number

  • Item number or catalog number

  • Item description

    • If you selected a language other than yours in this customer's record in the Customer Maintenance (CM) program and you entered a description for the item ordered in that language in the Language Codes Maintenance (TLM) program, the description prints in the foreign language.

    • If you entered a catalog number for the item number the catalog item description prints

  • Sales unit of measure

  • Quantity ordered

  • Quantity shipped

  • Unit price

  • Line discount percent if you selected the Print discount percent? Program option.

  • Extended amount: (Quantity ordered x Unit price) - (Line discount percent x Unit price x Quantity ordered)

  • Customer item number, description, and engineering change level if you selected the Print customer's item number? pProgram option, referenced this customer item number on the sales order, and these fields are entered in the Customer Item Maintenance (CIX) program

  • Original item ordered if the item shipped is a substitute item

  • List of serial or lot numbers if you selected A for the Print control numbers? Program option

OR

The first control number and last control number in a range if you selected R for the Print control numbers? Program option

  • Harmonization information if your selected Print harmonization information? Program option.

  • Expected ship date if you selected E for the Print E=Expected, P=Promised, or W=Wanted Program option

    Promised date if you selected P for this option

    Date wanted if you selected W for this option

  • For a configured product, component item number, description, sales unit of measure, quantity ordered, quantity shipped, unit price (if you selected the Print CP component prices? program option), and component reference. Component link control (i.e., what caused the component selection if relevant) is also printed if appropriate.

  • Type P line user fields

  • Type P lines notes

  • Type P header user fields

  • Type P header notes

  • Country code

If you selected the Print estimated surcharge detail? Program option, the surcharge information includes:

  • Surcharge description

  • Surcharge amount per unit; .00000 if this is a line surcharge or split carton fee

  • Extended amount: Quantity ordered x Unit surcharge; Amount for line surcharge or split carton fee

The program prints the order totals that apply:

  • Estimated shipping weight

  • Subtotal, which is the sum of lines: (Quantity ordered x Selling price) - Line discount

  • LESS discount: Order header discount amount

  • Estimated sales tax

  • Estimated surcharge: Total surcharges for all items ordered

  • Estimated freight charges

  • Estimated miscellaneous charges

  • LESS deposit: Amount of customer's deposit applied to this order

  • Estimated total: Subtotal - Order header discount amount + Estimated sales tax + Estimated surcharges + Estimated freight + Estimated miscellaneous charges - Deposit

  • Amount is in [country currency]

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