Background: AR Inquiry

Use the AR Inquiry (RA) program to display a customer's AR transactions and prepare aging schedules. See Road Map for work flow.

This program allows you to create an aging schedule for a customer that differs from the amounts displayed by the Credit Inquiry (CCQ) and Customer Service Inquiry (CSI) programs.

You prepare a different schedule by setting these Programs options:

  • Select aging date

  • Select to age on I=Invoice or D=Due date; this option overrides your setting for the Age on invoice or due date? option in the System Options Maintenance (XM) program (Accounts Receivable Options)

  • Aging category 1 through 6 and Column heading 1 through 6

If you do not set up aging categories in this program, the system uses the default aging categories you specify for the AR aging category 1 - 6 and Aging category title 1 - 6 options in the System Options Maintenance (XM) program (Accounts Receivable Options).

If you do not set up aging categories in this program or in the System Options Maintenance program, the system uses these aging categories:

  • -1 (future)

  • 30 (0-30 days)

  • 60 (31-60 days)

  • 90 (61-90 days)

  • 120 (91-120 days)

  • 9999 (over 120 days)