Road Map: AR Inquiry

Use the AR Inquiry (RA) program to display a customer's AR transactions and prepare aging schedules. See Background for more information.

Before you run this program each time

You should run these programs in this sequence:

AR Invoice Register (RR) to select confirmed shipments to invoice and print the AR Invoice Register, which creates AR invoices, updates commissions, sales statistics, and the general ledger.
(Optional) Invoice Print Queue (RPPM) to process the queue.

Invoice Print (RP) to print or reprint an invoice for a specific shipment.

You may also have run:

Cash Receipts Entry (RCE) to apply cash received from customers to AR invoices, apply adjustments to existing transactions, enter miscellaneous cash, enter customer deposits and on-account payments, and print the Cash Receipts Register.
AR Adjustments Entry (RB) to apply an AR adjustment or write-off to an invoice, enter an adjustment or write-off, transfer an invoice balance to another AR account, and print the AR Adjustment Register.
AR Invoice Maintenance (RM) to mark an invoice disputed, enter promised payment information, and change AR terms for an open invoice.
One-Step Invoice Entry (RE) to enter a credit memo, debit memo, adjustment, or reversal.
Finance Charge Calculation (RFC) to calculate finance charges on past due invoices in customer accounts, change finance charge details, display a summary of finance charges, and print the Finance Charge Register.
AR Transaction Archive (REX) to print a listing transactions with a balance of zero and move them to history.

You should run these programs:

System Options Maintenance (XM) (Accounts Receivable Options) to set these options: Age on invoice or due date?, AR aging category 1 - 6, and Aging category title 1 - 6.
System Options Maintenance (XM) (Enterprise Options) to select a date display format for your enterprise, Branch Maintenance (TBM) to select a date display format for your branch, or User Maintenance (UIM) to select a date display format for an individual user.
Customer Maintenance (CM) to set up customers.
AR Dispute Reason Codes Maintenance (TRSM) to set up codes that users can select to explain a disputed invoice.
Terms Code Maintenance (TER) to set up codes for cash payment discounts, discount dates, and due dates.

Progress Payments Terms (RTER) to set up terms for progress payments.

Output Device Maintenance (XDM) to set up the output devices that you plan to use.
Date-Output Device Maintenance (ZE) to select your default output device and set whether you can override that device.

You will most likely run these programs:

Cash Receipts Entry (RCE) to apply cash received from customers to AR invoices, apply adjustments to existing transactions, enter miscellaneous cash, enter customer deposits and on-account payments, and print the Cash Receipts Register.
AR Adjustments Entry (RB) to adjust invoices, write-off invoices, and print the AR Adjustment Register.
AR Invoice Maintenance (RM) to mark an invoice disputed or enter promised payment information.
One-Step Invoice Entry (RE) to enter a credit memo, debit memo, adjustment, or reversal.
AR Payment Reversal (RVC) to reverse a payment and print the AR Payment Reversal Register.
Finance Charge Calculation (RFC) to calculate finance charges on past due invoices in customer accounts and print the Finance Charge Register.
Statement Print Selection (RSS) to create customer statements that meet your criteria and queue them for output and Statement Print Queue (RSPM) to process the queue.

OR

Statement Print (RS) to print customer statements that list open AR transactions.

You may also run these inquiries:

Credit Inquiry (CCQ) to display the customer's credit record.
Customer Deposit Inquiry (RDQ) to display the customer's deposits.
Payment History Inquiry (RPHQ) to display a customer's payment performance, including how promptly the customer pays invoices.
Invoice Transactions Inquiry (RIQ) to display all transactions associated with an invoice.