Apply an Adjustment or Write-Off

When you click Adjust in Cash Receipts Entry (RCE) or select an invoice to adjust in AR Adjustments Entry (RB), you can enter up to three adjustments in these fields:

Field Name

Type / Max Length

Action / Description

Customer

Display

Enter the amount of this adjustment or write off.

The amount you can enter may be limited by the Cash Receipts write-off limit or Adjustment limit in RCE option in the System Options Maintenance (XM) program (Accounts Receivable Options).

Invoice

Display

The invoice number followed by the invoice balance

Select one of the following:

     DR

Conditional

Select if this is a debit adjustment.

     CR

Conditional

Select if this is a credit adjustment.

     WO

Conditional

Select if this is a write off.

WO is not available for a credit memo, deposit, or on-account payment.

Adj amount

Required
14 numeric in the format 999999999999.99

Enter the amount of this adjustment or write-off.

The amount you can enter may be limited by the Cash Receipts write-off limit or Adjustment limit in RCE option in the System Options Maintenance (XM) program (Accounts Receivable Options).

Adj code

Optional
10 alphanumeric

Select an AR adjustment code that explains this adjustment or write off.

Reference

Optional
25 alphanumeric

Enter a reference for this adjustment or write-off.

GL org

Optional
2 alphanumeric

Leave blank to use the posting criteria set up in the Posting Criteria Maintenance (XPC) program or select the code for cash organization for which this transaction is to be recorded.

If you leave blank, you can click Apply to display posting criteria from Posting Criteria Maintenance (XPC).

GL account

Optional
10 alphanumeric

Leave blank to use the posting criteria set up in the Posting Criteria Maintenance (XPC) program, enter the cash account number for this adjustment, or click the Lookup icon and use the standard lookup options to select the account from a list.

If you leave blank, you can click Apply to display posting criteria from Posting Criteria Maintenance (XPC).

  1. Choose the appropriate options:

To

Do This

Change a field

Move the cursor to the field and make changes. Click Apply to accept changes or click Cancel to return to the list of invoices.

Delete the displayed transaction(s)

Click Delete.

Accept the data

Click OK. The program returns to the list of invoices.