Display Details of an RMA Line

When you click Line in the RMA Line Inquiry, these fields display:

Field Name

Displays

RMA number

The RMA number

Line number

The line this RMA

Item number

The item number returned

Qty to return

The quantity of the item that has not yet been returned in the stocking units of measure

Selling price

The selling price for one unit

Sales UOM

The sales unit of measure for this item

Description

The description of the item

Date entered

The date the RMA was entered

Date wanted

The date the customer wanted the item

Date promised

The date you promised delivery of this item

Expected return

The date the item is expected to be returned

Adjusted promise

The adjusted promise date

Adj prom reason

The adjusted promise reason code

Reason for chg

The reason for changing the promised date

Line priority

The priority assigned to the RMA line

Non-commission?

A check mark indicates this item is not subject to sales commission

Kitted item?

A check mark indicates this item is sold as kit (i.e., an unassembled set of components)

Drop ship?

A check mark indicates this is a drop shipment

Allow split lot?

A check mark indicates that the customer will accept multiple lot numbers to fulfill orders

ECL

The engineering change level for this item

RRL

The routing revision level for this item

Discount %

The discount percent for this line

Original return

The quantity the customer is returning

Repair supply

The quantity issued to a repair order

Returned

The quantity that has been returned

Total credit qty

The quantity being picked in preparation for shipment

Credited

The quantity that has been credited

Replacement qty

The quantity that has been replaced

Unreturned value

The open amount of this return

  1. Choose the appropriate options:

To

Do This

Display notes for this line

Click Notes. See Display Notes.

Display data in custom fields your company uses

Click User.

This button displays if user fields are set up for RMAs  in User Fields Maintenance.

Go to a related program

Click Jump. See Jump.

Display components of a configured product

Click Component. See Display Components of a Configured Product. Click OK to return to this program.

This button displays if the item is a configured product.

Display changes made to this order

Click Audit. See Display an Audit Trail. Click OK to return to this program.

This button displays if the audit trail for the Sales Order Lines (O1) file is active.

Display a graphic associated this item

Click View. Click OK to close the graphic.

Display the serial or lot control numbers or locations of the item returned

Click Detail. Click OK to close the control number/location detail popup.

Return to RMA Line Inquiry (RMAI)

Click OK. See Display RMA Line Detail.

Specify a different RMA

Click Quit.