Display RMA Line Detail
Use the RMA Line Inquiry (RMAI) program to display an RMA's repair order and credit and debit memos. See Road Map for workflow.
Enter the RMA number or click the Lookup icon and use the standard lookup options to select the RMA from a list.
The program displays these header fields:
Field Name |
Displays |
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RMA no |
The RMA number you entered or selected |
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Source |
RMA: Return material authorization credit memo or replacement order |
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Cust no |
The number of the customer that placed this order |
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Ship-to no |
The customer's ship-to number for this order |
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Dest cust no |
The customer's number if you are shipping to the bill-to address or the number of the customer's customer if this is a dealer who had this order shipped directly to the end user |
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Return date |
The date the the RMA was entered |
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Return branch |
The branch the goods will be returned to |
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Entered by |
The person who entered the order |
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Cust PO no |
The customer's purchase order number |
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Cust name |
The customer's name |
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Ship-to name |
The customer name for this ship-to address |
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Dest cust name |
The customer's name if you are shipping to the bill-to address or the name of the customer's customer if this is a dealer who had this order shipped directly to the end user |
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Net amount |
The net amount of this order: ((Quantity ordered x Price) - Line discounts) - Order discounts |
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Price code |
The price code assigned to this customer in the Customer Maintenance (CM) program |
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Tax |
The tax code for this customer and order |
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Ship via |
The code that identifies the carrier used to ship this order |
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Status |
The status of the order:
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For each line on the RMA, the program displays:
Field Name |
Displays |
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Sts |
Status of this line:
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Ln |
The line number |
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NS |
A check mark indicates a non-stock item |
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Item no |
The item ordered |
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Description |
The description of the item |
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Sls UOM |
The sales unit of measure for this item |
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Return qty |
The quantity to be returned, calculated as the original RMA line quantity less the quantity received |
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Received qty |
The quantity that has been received |
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To be credited |
The original quantity to be credited less quantity already credited |
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Credited qty |
The quantity for which credit has been issued |
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To be replaced |
The original quantity to be replaced less quantity already replaced |
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Replaced qty |
The quantity that has been replaced |
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First mfg order |
The first manufacturing order created for this line |
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More mfg orders |
*: Indicates that there are more manufacturing orders for this line |
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First receiver |
The first receiver created for this line |
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More receivers |
*: Indicates that there are more receivers for this line |
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First CM/DM |
The first credit or debit memo created for this line |
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More CM/CM |
*: Indicates that there are more credit and/or debit memos for this line |
Choose the appropriate options:
To |
Do This |
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Review your options for this program |
Click Prog opts. See Set Options for Reports and Inquiries. |
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Print the line item listing |
Click Print. See Print an Inquiry. |
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Go to a related program |
Click Jump. See Jump. Click OK to return to this program. |
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Display the RMA header |
Click Header. See Display an RMA. Click OK to return to this program. |
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Display RMA line detail |
Highlight the line and click Line. See Display Details of an RMA Line. Click OK to return to this program. |
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Display the associated manufacturing order, transfer, purchase order, or requisition for a line |
Highlight the line and click Supply. See Display Supply. Click OK to return to this program. |
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Display notes for this RMA |
Click Notes and then:
See Display Notes. |
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Display receivers a line |
Highlight the line and click Receiver. See Display Receivers for Orders. Click OK to return to this program. |
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Display credit and debit memos |
Click Memos. See Display an RMA Memo. |
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Specify a different RMA |
Click OK. |
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Exit the program |
Click Exit. |