Display Control Number Activity

Use the Controlled Number Inquiry (SNQ) program to display basic information and inventory-related transaction activity for an item's control number. See Background and Road Map for more information.

  1. Enter the serial or lot control number that you want to display or click the Lookup icon and use the standard lookup options to select the control number from a list.

    The program displays information about the controlled item:

Field Name

Displays

Control number

The lot or serial or lot number you specified

Item number

The item number

Description

The description of the item

ECL

The engineering change level

Prev rejected?

Y: Item was previously rejected
N or blank: The item as not previously rejected

Morgued?

Y: The serial number is morgued
N or blank: The serial number is not morgued

Morgued date

The date the serial number was morgued

Ctrl sts Blank or one of the following, if appropriate:
  •  Pre-assigned

  • Multiple parents

  • Rejected

Alt serial no An additional identifying field. As an example, it could be used for computer hardware's MAC address.

Original order

The original order/transaction number

Original type

A code that identifies the type of the original order/transaction

Original date

The date that the engineering change level number was created

Last order no The last sales order the serial number was shipped on

Last order type

A code that identifies the type of the last order/transaction

MRB tag

Material review board tag number

RMA status

The status of the RMA

RMA no

The most recent return material authorization number

Parent item

The parent item that consumed this lot-serial numbered component

Service agreement

The service agreement / warranty number for this serial number

SA expiration date

The service agreement expiration date

Warranty life

The duration of the warranty in days

Warranty exp date

The warranty expiration date

Max warranty life

The maximum warranty duration in days

Max warranty exp date

The warranty expiration date given the maximum duration

Shelf life exp

The date this lot/serial number expires based on its shelf life code (defined in Shelf Life Codes Maintenance)

Parent ctl no

The control number of the parent that consumed this component

The transactions that affected the control number are listed:

Field Name

Displays

Br

The code of the branch in which this transaction occurred

Control number

The serial or lot number you entered or selected

Mrg?

* (asterisk) indicates the control number is morgued (unusable)

Item number

The item number to which this lot or serial number is assigned

Trans date

The date the transaction occurred

Trans qty

The quantity for this transaction

Order no

The order or transaction number

Type

A code that identifies the type of the order/transaction

Customer name

The customer name if it is a sales order

Service agreement

The warranty number assigned to this control number

Alt control

An additional identifier for the serial number (e.g., a MAC address)

Description

The item description

Date/time

The date and time the transaction occurred

  1. Choose the appropriate options:

To

Do This

Review your options for this program

Click Prog opts. See step 3.

Print the transaction listing

Click Print. See Print an Inquiry.

Display transaction details

Highlight the line and click Order or double click the line. Click OK to return to this program.

Display the service agreement associated with a transaction

Highlight the line and click Service. Click OK to return to this program.

This button is not available for tool crib items.

Display or issue a return material authorization

Highlight the line and click RMA. See Create an RMA for a Control Number.

This button is not available for configured products and tool crib items.

Display control number tracking information for a manufacturing order

Highlight the line and click Chase.

When you click Chase, an item's history is searched from this starting point to its ultimate delivery to the customer. The function is typically used to find the impact of a defective component or sub-assembly.

Click OK to return to this program.

Display the details of the last RMA for the item

Click Last RMA. Click OK to return to this program.

Display component serial numbers associated with the displayed parent serial number

Click Comp link. Click OK to return to this program.

Change the warranty expiration date

Click Expiration date. Enter a date no greater than the maximum warranty expiration date and click OK.

Enter notes or review notes for this control number

Click Notes. See Enter Notes.

Specify a different control number

Click OK.

Exit the program

Click Exit.

  1. When you click Prog opts:

    1. Click the Runtime tab to set runtime options. See Set Options for Reports and Inquiries for more information.

    2. Click the Sort tab to set sort order.

    3. Click the Selection tab to select specific records.

    4. Click the Program tab to set this program-specific option:

Field Name

Type / Max Length

Action / Description

Suppress tool movement?

Optional

Select if you want to omit moves to and from a work center (IWC and MWC order types) or leave blank to include them.

    1. Click Save to save these options for future use.

    2. Click Refresh to display current options.

    3. Click OK to apply these options or click Cancel to exit without applying them.