Enter Customer Payments

When you click the Payments button in Cash Receipts Entry, the deposit number is displayed with entered payments:

Field Name

Displays

Cust no

Customer number from whom the payment was received

Customer name

Name associated with the customer number

Payment/Ref no

Customer's check number or payment reference

Mthd

Payment method

Cash

A check mark indicates that Misc cash receipt? was selected when the payment was entered

Payment

Payment date

Payment amount

Payment amount

Applied?

Y indicates the payment amount has been fully applied

  1. Choose the appropriate option:

To

Do This

Add a payment to the deposit

Click Add.

Delete a payment from the deposit

Highlight the line and click Delete. See Delete.

Copy a payment

Highlight the line and click Copy. See Copy.

Display or change a payment

Highlight the line and click Select or double click the line.

Print the payment listing

Click Print. See Print.

Return to the batch header

Click OK. See Enter or Change an AR Deposit.

  1. Enter or change data in these fields:

Field Name

Type / Max Length

Action / Description

Deposit number

Display only

The number assigned to this deposit

Customer number

Required
10 alphanumeric

Enter the customer number, click the Lookup icon and use the standard lookup options to select the customer from a list, or leave blank if this is a miscellaneous cash receipt.

If you enter a customer who is consolidated to a parent ARC, the program displays the ARC number when you complete data entry.

This field cannot be changed once a payment record is created.

Payment/Ref no

Conditional
25 alphanumeric

Enter the check number or another reference (for example, WIRE for an electronic funds transfer).

For manual processing of credit cards, you can assign a payment reference (e.g., the card type and payment authorization code for the transaction) or enter the word AUTO if you want the system to assign a unique number based on the payment method and a sequence number (e.g. VS/000000294008).

Note
To enter credit card payments in this program, the Allow credit card entry in cash entry? system option (in System Options Maintenance - Accounts Receivable Options) must be selected.

If the payment method you are using requires a unique payment reference (set in AR Payment Method Codes Maintenance), the program will not allow you to enter duplicate check/reference numbers.

This field cannot be changed once a payment record is created.

Payment method

Required
2 alphanumeric

Accept the default payment method or select a different one for this transaction.

Misc cash receipt?

Optional

Leave blank unless you are entering a miscellaneous cash receipts. See Enter Miscellaneous Cash.

Payment date

Required
10 date

Accept the deposit date or select a different date for this transaction.

Payment amount

Required
14 numeric in the format 999999999999.99
or
-999999999999.99

Enter the full payment amount for this transaction, including payment fees, to be applied to the customer's account. The program deducts the fees when it calculates the total bank deposit.

The program allows a negative amount if the payment type is RF (refund).

Cash org code

Required
2 alphanumeric

Leave blank to use the posting criteria set up in the Posting Criteria Maintenance (XPC) program or select the code for cash organization under which the money is to be deposited.

Cash account no

Required
10 alphanumeric

Leave blank to use the posting criteria set up in the Posting Criteria Maintenance (XPC) program, enter the cash account number in which the money is to be deposited, or click the Lookup icon and use the standard lookup options to select the account from a list.

Sold-to cust no

Optional
10 alphanumeric

Enter the sold-to customer if you are receiving a payment from an AR consolidated customer and you want to limit the invoices displayed to one customer within that consolidation.

You can click the Lookup icon and use the standard lookup options to select the customer from a list.

Processing fee

Optional
14 numeric in the format 999999999999.99

Leave blank to have the system supply or calculate the fee or enter an amount for this payment.

If you leave blank when you press F10, the system displays the calculated fee: Payment amount x Processing fee % or the amount entered in the Processing fee (amt) field for this payment method in the Payment Methods Maintenance (TPMM) program.

CC auth code

Conditional
8 alphanumeric

If you process credit card payments manually, enter the authorization code for the charge. The field is disabled  if you process credit card payments automatically; the authorization code will be updated by credit card processor when the register is updated.

Card name

Conditional

If this is a credit card payment method, select the credit card to use (maintained in Credit Card Maintenance).

AP contact

Display only

The customer's accounts payable contact (AP contact specified in Customer Maintenance)

Phone

Display only

The AP contact's phone number (Phone number 1 specified in Customer Contact Maintenance)

Email

Display only

The AP contact's email address (specified in Customer Contact Maintenance)

  1. Choose the appropriate options:

To

Do This

Delete this payment

Click Delete. See Delete.

Go to a related program

Click Jump. See Jump.

Record this payment as a customer deposit

Click Cust deposit. See Enter a Customer Deposit to be Applied to a Sales Order.

Apply this payment on account for the customer

Click On-account. See Place a Payment On-Account.

Automatically apply the payment to the oldest (earliest) invoice(s)

Click Auto apply.

Enter an invoice and its distributions manually

Click Applications. See Enter an Invoice for a Cash Receipt.

Apply cash receipts to invoices

Click Invoice selection. See Apply Payments to Invoices.

Apply an adjustment or write off to an invoice

Click Invoice selection, click the invoice you want to apply an adjustment to, and click Adjust. See Apply an Adjustment or Write-Off.

Distribute cash to non-AR accounts

Click GL. See Distribute Cash to a Specific Account.

Enter a debit memo for a cash payment

Click DR memos. See Create a Debit Memo for a Credit Taken.

Enter miscellaneous cash receipts

Confirm that you selected the Misc cash receipt? field and click GL. See Enter Miscellaneous Cash.

View or import documents associated with the payment (e.g., sales order, acknowledgment, packing slip, etc.).

Click Documents.

  • Click View to view archived and imported documents, See Display Document Archive. The View button is active only if archived documents are available.

  • Click Import to import a document for this payment (e.g., a copy of the customer's check).

See Document Archiving and Document Import.

Change or add notes to accounts payable contact

Click AP contact. See Customer Contact Maintenance. Click OK to return to this program.

This button is available if the AP contact is set up in Customer Contact Maintenance.

Return to list of payments

Click OK. See step 1.

If an undistributed payment amount remains, the program prompts Payment balance is [amount]; distribute the rest?

Click No to return to the list of payments or click Yes. See Distribute the Payment.

Exit this deposit

Click Exit. See Enter or Change an AR Deposit.